KENWOOD KDC606B19 60 cm Electric Ceramic Cooker – Black – Currys

KENWOOD KDC606B19 60 cm Electric Ceramic Cooker – Black – Currys
EAN: 5017416784931

Preis: £329.00€


Item specifics

Condition:
New: A brand-new, unused, unopened and undamaged item in original retail packaging (where packaging is Read moreabout the condition
Brand: Kenwood
Capacity: 86-110 L Fuel Type: Electric
Size: – Main: large; – Second: medium Surface: Burner
Energy rating: – Main: A; – Second: A Features: Timer
Energy consumption: – Main: 0.79 kWh; – Second: 0.75 kWh Number of Hobs: 1
Viewing window: – Main: double glazed; – Second: double glazed Colour: Black
Oven type: – Main: electric; – Second: electric Item Width: 60 cm
Power supply: 32 Amp (Requires hardwiring to a dedicated cooker circuit) Installation: Freestanding
Grill type: Integrated full-width electric grill Number of Ovens: 2
Control type: Dial controls Manufacturer Colour: Black
Display type: LCD display MPN: KDC606B19
Boxed weight: 55 kg Boxed dimensions: 977 x 645 x 684 mm (H x W x D)
Model: KDC606B19 Recess dimensions: 1640 x 600 x 600 mm (H x W x D)
Box contents: Kenwood KDC606B19 60 cm Electric Ceramic Cooker Second oven shelves: – 1 shelf; – 2 positions
Dimensions: 900 x 600 x 600 mm (H x W x D) Main oven shelves: – 1 shelf; – 5 positions
Weight: 52.5 kg Electrical power rating: 9.6 kW
Height (mm): 900 Minimum distance required: – 650 mm above; – 10 mm behind
Width (mm): 600 Functions: – Defrost; – Fan+ring; – Top+Bottom; – Bottom; – Top; – Grill
Depth (mm): 600 Elements: Ceramic
Weight Grams: 52500 Number of zones: 4
Type: Freestanding electric cooker Number of grills: 1
Manufacturer’s guarantee: 1 year Hob type: Electric ceramic
Door opening style: – Main: Left-hinged; – Second: Drop down Fuel: Electric
Interior light: Main: yes EAN: 5017416784931

About this product

Product Identifiers
BrandKenwood
MPNKDC606B19
EAN5017416784931
ModelKDC606B19
eBay Product ID (ePID)7036219268

Product Key Features
Fuel TypeElectric
SurfaceBurner
FeaturesTimer
Number of Hobs1
ColourBlack
InstallationFreestanding
Number of Ovens2
Manufacturer ColourBlack

Dimensions
Height90 cm
Depth60 cm
Item Width60 cm

Additional Product Features
Power9.6 kW
TypeCooker
FinishCeramic

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KENWOOD KDC606B19 60 cm Electric Ceramic Cooker – Black – Currys

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Condition & Services

  • Brand new & pristine product.
  • Delivered by our KNOWHOW™ delivery teams.
  • Installation service available.
  • Recycling service available.
  • Additional charges apply for Installation and Recycling services.

Installation and/or Recycling can be added directly to your order before checkout!

Key Features

The Kenwood KDC606B19 60 cm Electric Ceramic Cooker has two ovens – one fan and one conventional – so you“ve got plenty of options when it comes to cooking.

Four electric zones on the hob provide plenty of pan space.

There“s an electric grill that“s perfect for tasty treats.

The catalytic liner makes it easier to clean the main oven, so you can avoid the hard work of scrubbing.

ELECTRICAL INSTALLATION: This product requires professional installation to a dedicated cooker circuit (identified by a big red cooker switch) by a qualified installer, such as one of our Team Knowhow experts.

Currys/PC World Guarantee

  • New products come with our 12 month guarantee from the date of purchase. If your product becomes faulty please contact us via the eBay Message Centre.
  • All Currys/PC World Outlet guarantees are non-transferable.

Specification

Brand: KENWOOD

Model: KDC606B19 60 cm Electric Ceramic Cooker – Black

MPN: KTC606B19

Manufacturer’s guarantee: 1 year

Recess dimensions: 1640 x 600 x 600 mm (H x W x D)

Dimensions: 900 x 600 x 600 mm (H x W x D)

Boxed weight: 55 kg

Weight: 52.5 kg

Box contents: Kenwood KDC606B19 60 cm Electric Ceramic Cooker

Boxed dimensions: 977 x 645 x 684 mm (H x W x D)

Door opening style: – Main: Left-hinged; – Second: Drop down

Second oven shelves: – 1 shelf; – 2 positions

Main oven shelves: – 1 shelf; – 5 positions

Interior light: Main: yes

Capacity: – Main: 67 litres; – Second: 37 litres

Size: – Main: large; – Second: medium

Oven type: – Main: electric; – Second: electric

Viewing window: – Main: double glazed; – Second: double glazed

Energy consumption: – Main: 0.79 kWh; – Second: 0.75 kWh

Functions: – Defrost; – Fan+ring; – Top+Bottom; – Bottom; – Top; – Grill

Energy rating: – Main: A; – Second: A

Oven cleaning: – Main: Assisted cleaning / Catalytic liners; – Second: Enamel coating

Display type: LCD display

Timer type: – Fully programmable main oven; – Countdown timer

Control type: Dial controls

Number of grills: 1

Number of zones: 4

Hob type: Electric ceramic

Number of ovens: 2

Colour: Black

Fuel: Electric

Type: Freestanding electric cooker

Power supply: 32 Amp (Requires hardwiring to a dedicated cooker circuit)

Cooker legs: Telescopic legs

Electrical power rating: 9.6 kW

Electrical installation: This product requires hardwiring to a 32 Amp fuse and should be installed by a qualified engineer, such as one of our Team Knowhow experts.

Minimum distance required: – 650 mm above; – 10 mm behind

Grill type: Integrated full-width electric grill

Elements: Ceramic

Height (mm): 900

Width (mm): 600

Depth (mm): 600

Weight Grams: 52500

SKU: 265260

UID: 10193329

Delivery – Big Box Appliances & Electricals

We’ve re-introduced our installation services with extra safety measures in place. We’re now able to install ovens, cookers, hobs, TVs washing machines, tumble dryers, dishwashers and fridge freezers.

We’re also going back to collecting your products from inside your home, and we’ll disconnect them if you’ve selected our install service. Our new safety measures remain, please read the latest information below so we can keep you and our colleagues safe.

We’re taking extra steps to make sure our teams are delivering safely:

  • We’re asking our teams to wear face coverings where possible

  • We’re asking our teams to wear face coverings where possible

  • We’re using anti-bac gel and cleaning wipes before and after every delivery

  • We’re wearing appropriate protection equipment

  • We’re maintaining 2m social distancing at all our distribution sites

  • We’re completing temperature checks before shifts

  • We’re keeping the same delivery partners working together where possible

  • We’re following the latest government advice to self-isolate whenever necessary

  • Quick Guide

    • FREE delivery available with every order!
    • Large products like cookers, fridge/freezers, washing machines are delivered, installed and recycled by our KNOWHOW™ delivery teams.
    • We deliver within the UK only, this excludes the Republic of Ireland, the Scottish Highlands, Okrney and the Channel Islands.
    • Warehouse/store pick-ups are not available.

    Delivery – Free

    A FREE, all-day delivery option; available from 2 days after placing your order (subject to availability).

    • Customers will be contacted within 10 working days* of placing their order by a customer service advisor to arrange a delivery date.**
    • Please ensure your phone number is included with your order.
    • *Working days are Monday to Friday, 9am to 5pm; excluding bank holidays.
    • **All delivery dates are subject to availability.

    Installation

    We’ve simplified booking an Installation or Recycling for you, there’s no longer any need to message us to request these services.

    • To book an Installation for your item or use our Recycling Service, choose the service you want using the postage options during checkout.
    • For Installation, choose „Delivery and Connection“.
    • For Installation with Recycling, choose „Delivery, Connection and Recycling“.
    • The services available for your item are shown on the eBay listing and can be added to your order.
    • Installation is only available for Big Box Appliances & Electricals.

    Remove & Recycle your old product

    We’re also updating our recycling service. If it’s safe for us to do, we’ll collect your old appliances from inside your home (but if you’d rather leave them on your doorstep for us to collect then that’s OK too)

    • To use our Recycling Service, add it to your order using the postage options at checkout..
    • For Recyclling, choose „Delivery and Recycling“.
    • For Installation with Recycling, choose „Delivery, Connection and Recycling“.
    • Please note, gas and hardwired electrical products will need to be disconnected by a qualified professional.
    • If you’ve booked an installation for your order, then we’ll disconnect your old appliance for you. If not, please make sure it is safely disconnected before our teams arrive.
    • If you want to add recycling to your order but you haven’t booked installation, we can still go ahead and collect your old appliance. Please make sure it is safely disconnected before our teams arrive.
    • If you’d rather leave the item for recycling on your doorstep for us to collect, then that’s OK too.
    • Recycling is only available for NEW Big Box Appliances & Electricals.

    Delivery problems

    If you think there might be a problem with delivery, or your purchase, please let us know immediately, so we can help you resolve this. Just get in touch and one of our friendly, dedicated team will be happy to assist.


    Contact Us

    Please contact us via the eBay Message Centre

    • We“ll reply within 24hours (Mon-Fri, 9-5, excluding Bank Holidays) and do our best to help!

    Can I change delivery address or method?

    Customers are strongly advised to ensure the delivery name and address details are complete and correct at the point of purchase as these details cannot be ammended.

    • Collections direct from our warehouse are not available.

    What happens if I“m not home when delivery is attempted?

    • If you are not home to sign for delivery, the courier will leave a card to advise that delivery has been attempted. To re-arrange delivery, please follow the instructions on the card.

    Christmas, Easter & Bank Holiday deliveries

    These are busy periods for retailers and the postal services. We do everything we can to meet the delivery times specified in this section, but please allow 7-10 working days for dispatch and delivery during these periods.

    • Please note: We do everything we can to meet the delivery times specified in this section. However, these cannot be guaranteed, as occasionally delivery times may be affected by factors beyond our control e.g. adverse weather conditions, an incomplete delivery address. We will inform you if we become aware of an issue with delivery of your order, and do everything that we can to get your order to you.
    • Very occasionally, certain circumstances may dictate that we will be unable to deliver or install a product, as it will be unsafe for our trained engineers to do so. In this extremely unlikely event;
    • We will make clear the reason
    • We will advise of any remedial work required
    • We will reschedule the visit if appropriate

    Can“t find an answer to your question?

    If you can’t find the answer to your question above, please contact us. We“re here to help!

  • To contact us, please send us a message via the eBay message Centre, click here to send us a message.
  • Returns, cancellations and faulty goods policy

    Quick Guide

    • Returns are FREE
    • For all exchange & returns queries please contact us via the eBay Message Centre
    • Refunds are paid once your product is back with us

    Warranties

    • All our small box products and pristine large appliances come with at least 12 months warranty

    Cancellations / Non-faulty returns

    • If you change your mind, and wish to return your order, you must do so within 30 calendar days of the date of delivery.
    • Unwanted returns are not accepted after this period.
    • To qualify for a refund, unwanted products must be:

      – unopened
      – unused, without installation or data input
      – in the same condition as supplied to you
      – complete with any accessories and free gifts offered with it
      – with the original box and unopened packaging

    • Unwanted products cannot be accepted after 30 days if any of the above criteria are not met.
    • The right of cancellation does not apply in the following circumstances:

      – When the product seal has been broken on any DVDs, CDs, memory cards or software, including games
      – On any personal hygiene products such as shavers, hair care products
      – On headphones, where the seal on the packaging is broken
      – If you want to return a Software Product Activation Key card which is not faulty, the silver strip on the back of the card must be fully intact as new

    • If a product is returned as unwanted, but the above conditions are not met, no costs will be refunded.
    • Serial numbers of all parts and products will be verified against the returned item/s. If the serial number/s of the returned item/s are found not to correspond with the original serial number/s, no costs will be refunded.
    • Any form of investigation, intervention or repair undertaken on your purchase by any party other than Dixons Carphone PLC will result in the invalidation of the applicable product warranty, and a return will not be accepted and no costs will be refunded.
    • All warranties are non-transferrable.

    How to return

    • Returns are FREE & EASY
    • For all exchange & returns queries please contact us via the eBay Message Centre
    • Returns will be processed within 24 hours once received at our warehouse (excluding weekends and bank holidays).
    • We’ll send you an email as soon as we’ve completed your return, letting you know your parcel has been received & a refund or exchange has been processed.
    • Refunds will be issued to the payment method you used to place your original order. This typically takes 5 working days in the UK, depending on your payment method issuer.

    Faulty products

    • Currys/PC World eBay store provides a 12 month warranty on ALL faulty small box products and pristine large appliances, applicable from the date of payment.
    • Currys/PC World eBay store provides 3 months warranty on faulty non-pristine, large appliances, applicable from the date of payment.
    • If your item develops a fault within the warranty period, we may offer an exchange for the same, or a similar product, depending on our current stock. If we don’t have stock available for an exchange, a full refund will be processed once the item has been returned to the eBay Store.
    • To qualify for a refund the product must be:

      – in the same condition as supplied to you
      – complete with any accessories and free gifts offered with it
      – if possible, with the original box and packaging

    • The above warranties do not cover non-faulty products, nor issues caused by accident, neglect, misuse or normal wear and tear.
    • If a product is returned as faulty but found not to have a manufacturing fault or if a fault has developed as a result of accident, neglect or misuse, no costs will be refunded.
    • Please note – we do not stock spare parts, and are unable to send replacement parts
    • Serial numbers of all parts and products will be verified against the returned item/s. If the serial number/s of the returned item/s are found not to correspond with the original serial number/s, no costs will be refunded.
    • Any form of investigation, intervention or repair undertaken on your purchase by any party other than Dixons Carphone PLC will result in the invalidation of the applicable product warranty, and a return will not be accepted and no costs will be refunded.
    • All warranties are non-transferrable.

    Exchanges

    • The eBay store sells some end-of-line products, so this type of stock is limited and we may not have a direct replacement available for an exchange.
    • All exchanges are at the discretion of Currys/PC World eBay store.
    • The exchange of CD“s, DVD“s and computer software may be restricted to the same product.

    Refunds

    • Your Paypal account will be refunded once we have received your return.
    • In all cases, goods must be received before refunds are given.
    • We’ll email you once the item is received by our warehouse.
    • You can expect your refund to be processed within 48 hours of us confirming we have received the item. You will receive an email confirming your return has been received and a refund has been processed.
    • Express delivery costs will only be refunded if you notify us within 30 calendar days of delivery, and :

      – you received an incorrect item
      – you received a damaged item
      – you received a faulty item

    • Please note that it can take up to 5 days for a refund to appear in your PayPal account.

    Can a Currys or PC World retail store help?

    • Our high street retail stores are not able to provide technical support or refund any Currys/PC World eBay store purchases
    • All returns must be via the Currys PC World eBay store

    Key Features

    The Kenwood KDC606B19 60 cm Electric Ceramic Cooker has two ovens – one fan and one conventional – so you“ve got plenty of options when it comes to cooking.

    Four electric zones on the hob provide plenty of pan space.

    There“s an electric grill that“s perfect for tasty treats.

    The catalytic liner makes it easier to clean the main oven, so you can avoid the hard work of scrubbing.

    ELECTRICAL INSTALLATION: This product requires professional installation to a dedicated cooker circuit (identified by a big red cooker switch) by a qualified installer, such as one of our Team Knowhow experts.

    Currys/PC World Guarantee

    • New products come with our 12 month guarantee from the date of purchase. If your product becomes faulty please contact us via the eBay Message Centre.
    • All Currys/PC World Outlet guarantees are non-transferable.

    Specifications

    Brand: KENWOOD

    Model: KDC606B19 60 cm Electric Ceramic Cooker – Black

    MPN: KTC606B19

    Manufacturer’s guarantee: 1 year

    Recess dimensions: 1640 x 600 x 600 mm (H x W x D)

    Dimensions: 900 x 600 x 600 mm (H x W x D)

    Boxed weight: 55 kg

    Weight: 52.5 kg

    Box contents: Kenwood KDC606B19 60 cm Electric Ceramic Cooker

    Boxed dimensions: 977 x 645 x 684 mm (H x W x D)

    Door opening style: – Main: Left-hinged; – Second: Drop down

    Second oven shelves: – 1 shelf; – 2 positions

    Main oven shelves: – 1 shelf; – 5 positions

    Interior light: Main: yes

    Capacity: – Main: 67 litres; – Second: 37 litres

    Size: – Main: large; – Second: medium

    Oven type: – Main: electric; – Second: electric

    Viewing window: – Main: double glazed; – Second: double glazed

    Energy consumption: – Main: 0.79 kWh; – Second: 0.75 kWh

    Functions: – Defrost; – Fan+ring; – Top+Bottom; – Bottom; – Top; – Grill

    Energy rating: – Main: A; – Second: A

    Oven cleaning: – Main: Assisted cleaning / Catalytic liners; – Second: Enamel coating

    Display type: LCD display

    Timer type: – Fully programmable main oven; – Countdown timer

    Control type: Dial controls

    Number of grills: 1

    Number of zones: 4

    Hob type: Electric ceramic

    Number of ovens: 2

    Colour: Black

    Fuel: Electric

    Type: Freestanding electric cooker

    Power supply: 32 Amp (Requires hardwiring to a dedicated cooker circuit)

    Cooker legs: Telescopic legs

    Electrical power rating: 9.6 kW

    Electrical installation: This product requires hardwiring to a 32 Amp fuse and should be installed by a qualified engineer, such as one of our Team Knowhow experts.

    Minimum distance required: – 650 mm above; – 10 mm behind

    Grill type: Integrated full-width electric grill

    Elements: Ceramic

    Height (mm): 900

    Width (mm): 600

    Depth (mm): 600

    Weight Grams: 52500

    SKU: 265260

    UID: 10193329

    Delivery – Big Box Appliances & Electricals

    We’ve re-introduced our installation services with extra safety measures in place. We’re now able to install ovens, cookers, hobs, TVs washing machines, tumble dryers, dishwashers and fridge freezers.

    We’re also going back to collecting your products from inside your home, and we’ll disconnect them if you’ve selected our install service. Our new safety measures remain, please read the latest information below so we can keep you and our colleagues safe.

    We’re taking extra steps to make sure our teams are delivering safely:

  • We’re asking our teams to wear face coverings where possible

  • We’re asking our teams to wear face coverings where possible

  • We’re using anti-bac gel and cleaning wipes before and after every delivery

  • We’re wearing appropriate protection equipment

  • We’re maintaining 2m social distancing at all our distribution sites

  • We’re completing temperature checks before shifts

  • We’re keeping the same delivery partners working together where possible

  • We’re following the latest government advice to self-isolate whenever necessary

  • Quick Guide

    • FREE delivery available with every order!
    • Large products like cookers, fridge/freezers, washing machines are delivered, installed and recycled by our KNOWHOW™ delivery teams.
    • We deliver within the UK only, this excludes the Republic of Ireland, the Scottish Highlands, Okrney and the Channel Islands.
    • Warehouse/store pick-ups are not available.

    Delivery – Free

    A FREE, all-day delivery option; available from 2 days after placing your order (subject to availability).

    • Customers will be contacted within 10 working days* of placing their order by a customer service advisor to arrange a delivery date.**
    • Please ensure your phone number is included with your order.
    • *Working days are Monday to Friday, 9am to 5pm; excluding bank holidays.
    • **All delivery dates are subject to availability.

    Installation

    We’ve simplified booking an Installation or Recycling for you, there’s no longer any need to message us to request these services.

    • To book an Installation for your item or use our Recycling Service, choose the service you want using the postage options during checkout.
    • For Installation, choose „Delivery and Connection“.
    • For Installation with Recycling, choose „Delivery, Connection and Recycling“.
    • The services available for your item are shown on the eBay listing and can be added to your order.
    • Installation is only available for Big Box Appliances & Electricals.

    Remove & Recycle your old product

    We’re also updating our recycling service. If it’s safe for us to do, we’ll collect your old appliances from inside your home (but if you’d rather leave them on your doorstep for us to collect then that’s OK too)

    • To use our Recycling Service, add it to your order using the postage options at checkout..
    • For Recyclling, choose „Delivery and Recycling“.
    • For Installation with Recycling, choose „Delivery, Connection and Recycling“.
    • Please note, gas and hardwired electrical products will need to be disconnected by a qualified professional.
    • If you’ve booked an installation for your order, then we’ll disconnect your old appliance for you. If not, please make sure it is safely disconnected before our teams arrive.
    • If you want to add recycling to your order but you haven’t booked installation, we can still go ahead and collect your old appliance. Please make sure it is safely disconnected before our teams arrive.
    • If you’d rather leave the item for recycling on your doorstep for us to collect, then that’s OK too.
    • Recycling is only available for NEW Big Box Appliances & Electricals.

    Delivery problems

    If you think there might be a problem with delivery, or your purchase, please let us know immediately, so we can help you resolve this. Just get in touch and one of our friendly, dedicated team will be happy to assist.


    Contact Us

    Please contact us via the eBay Message Centre

    • We“ll reply within 24hours (Mon-Fri, 9-5, excluding Bank Holidays) and do our best to help!

    Can I change delivery address or method?

    Customers are strongly advised to ensure the delivery name and address details are complete and correct at the point of purchase as these details cannot be ammended.

    • Collections direct from our warehouse are not available.

    What happens if I“m not home when delivery is attempted?

    • If you are not home to sign for delivery, the courier will leave a card to advise that delivery has been attempted. To re-arrange delivery, please follow the instructions on the card.

    Christmas, Easter & Bank Holiday deliveries

    These are busy periods for retailers and the postal services. We do everything we can to meet the delivery times specified in this section, but please allow 7-10 working days for dispatch and delivery during these periods.

    • Please note: We do everything we can to meet the delivery times specified in this section. However, these cannot be guaranteed, as occasionally delivery times may be affected by factors beyond our control e.g. adverse weather conditions, an incomplete delivery address. We will inform you if we become aware of an issue with delivery of your order, and do everything that we can to get your order to you.
    • Very occasionally, certain circumstances may dictate that we will be unable to deliver or install a product, as it will be unsafe for our trained engineers to do so. In this extremely unlikely event;
    • We will make clear the reason
    • We will advise of any remedial work required
    • We will reschedule the visit if appropriate

    Can“t find an answer to your question?

    If you can’t find the answer to your question above, please contact us. We“re here to help!

  • To contact us, please send us a message via the eBay message Centre, click here to send us a message.
  • Returns, cancellations and faulty goods policy

    Quick Guide

    • Returns are FREE
    • For all exchange & returns queries please contact us via the eBay Message Centre
    • Refunds are paid once your product is back with us

    Warranties

    • All our small box products and pristine large appliances come with at least 12 months warranty

    Cancellations / Non-faulty returns

    • If you change your mind, and wish to return your order, you must do so within 30 calendar days of the date of delivery.
    • Unwanted returns are not accepted after this period.
    • To qualify for a refund, unwanted products must be:

      – unopened
      – unused, without installation or data input
      – in the same condition as supplied to you
      – complete with any accessories and free gifts offered with it
      – with the original box and unopened packaging

    • Unwanted products cannot be accepted after 30 days if any of the above criteria are not met.
    • The right of cancellation does not apply in the following circumstances:

      – When the product seal has been broken on any DVDs, CDs, memory cards or software, including games
      – On any personal hygiene products such as shavers, hair care products
      – On headphones, where the seal on the packaging is broken
      – If you want to return a Software Product Activation Key card which is not faulty, the silver strip on the back of the card must be fully intact as new

    • If a product is returned as unwanted, but the above conditions are not met, no costs will be refunded.
    • Serial numbers of all parts and products will be verified against the returned item/s. If the serial number/s of the returned item/s are found not to correspond with the original serial number/s, no costs will be refunded.
    • Any form of investigation, intervention or repair undertaken on your purchase by any party other than Dixons Carphone PLC will result in the invalidation of the applicable product warranty, and a return will not be accepted and no costs will be refunded.
    • All warranties are non-transferrable.

    How to return

    • Returns are FREE & EASY
    • For all exchange & returns queries please contact us via the eBay Message Centre
    • Returns will be processed within 24 hours once received at our warehouse (excluding weekends and bank holidays).
    • We’ll send you an email as soon as we’ve completed your return, letting you know your parcel has been received & a refund or exchange has been processed.
    • Refunds will be issued to the payment method you used to place your original order. This typically takes 5 working days in the UK, depending on your payment method issuer.

    Faulty products

    • Currys/PC World eBay store provides a 12 month warranty on ALL faulty small box products and pristine large appliances, applicable from the date of payment.
    • Currys/PC World eBay store provides 3 months warranty on faulty non-pristine, large appliances, applicable from the date of payment.
    • If your item develops a fault within the warranty period, we may offer an exchange for the same, or a similar product, depending on our current stock. If we don’t have stock available for an exchange, a full refund will be processed once the item has been returned to the eBay Store.
    • To qualify for a refund the product must be:

      – in the same condition as supplied to you
      – complete with any accessories and free gifts offered with it
      – if possible, with the original box and packaging

    • The above warranties do not cover non-faulty products, nor issues caused by accident, neglect, misuse or normal wear and tear.
    • If a product is returned as faulty but found not to have a manufacturing fault or if a fault has developed as a result of accident, neglect or misuse, no costs will be refunded.
    • Please note – we do not stock spare parts, and are unable to send replacement parts
    • Serial numbers of all parts and products will be verified against the returned item/s. If the serial number/s of the returned item/s are found not to correspond with the original serial number/s, no costs will be refunded.
    • Any form of investigation, intervention or repair undertaken on your purchase by any party other than Dixons Carphone PLC will result in the invalidation of the applicable product warranty, and a return will not be accepted and no costs will be refunded.
    • All warranties are non-transferrable.

    Exchanges

    • The eBay store sells some end-of-line products, so this type of stock is limited and we may not have a direct replacement available for an exchange.
    • All exchanges are at the discretion of Currys/PC World eBay store.
    • The exchange of CD“s, DVD“s and computer software may be restricted to the same product.

    Refunds

    • Your Paypal account will be refunded once we have received your return.
    • In all cases, goods must be received before refunds are given.
    • We’ll email you once the item is received by our warehouse.
    • You can expect your refund to be processed within 48 hours of us confirming we have received the item. You will receive an email confirming your return has been received and a refund has been processed.
    • Express delivery costs will only be refunded if you notify us within 30 calendar days of delivery, and :

      – you received an incorrect item
      – you received a damaged item
      – you received a faulty item

    • Please note that it can take up to 5 days for a refund to appear in your PayPal account.

    Can a Currys or PC World retail store help?

    • Our high street retail stores are not able to provide technical support or refund any Currys/PC World eBay store purchases
    • All returns must be via the Currys PC World eBay store

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